Privacy Policy
Last updated: [April 2025]
Protecting your personal data is a top priority at Frey Internet Services. This statement explains what data we collect, how we use it, and what rights you have as a data subject.
1. Who is responsible?
The responsible party for processing your personal data is:
Frey Internet Services
2. What data do we collect?
We only collect the data necessary to provide and process our services:
• Contact form / Newsletter: Name, email address, phone number, and optionally gender
• Usage data: IP address, date and time of access (server logs)
• Analytics data: Anonymized tracking data via Google Analytics (with IP anonymization)
• Customer data: Required for using our hosting and web services
3. How do we use your data?
We process your data solely for the following purposes:
• Communication via contact forms or email
• Processing and managing your hosting services
• Analyzing and improving our website (via Google Analytics)
• Technical maintenance and security
• For our own marketing purposes (e.g., information about new services or promotions), without disclosing your data to third parties
4. Where is your data stored?
Your data is stored exclusively on servers located in Switzerland. Our infrastructure is operated by carefully selected technical partners under data protection agreements. All systems are secured with SSL encryption and other protective measures.
5. Disclosure to third parties
We do not share your data with third parties unless:
• It is necessary to provide the agreed services (e.g. hosting, domain registration)
• It is required by law
We do not share your data with third parties for advertising purposes.
6. How long do we store your data?
Your data is retained only as long as necessary for service delivery or as required by law. Inactive accounts remain stored unless you request their deletion.
7. Your rights
You have the right at any time to:
• Request information about your stored data
• Request corrections of inaccurate data
• Request deletion of your data (unless retention is legally required)
• Object to data processing
Please send your request by email to: info@frey-is.ch
8. Cookies and Web Analytics
Our website uses cookies to enable certain functions and to anonymously analyze user behavior. We use Google Analytics with IP anonymization enabled. You can restrict or disable cookie use via your browser settings.
9. Third-party services
Some features or content may rely on third-party providers (e.g. map services or embedded media). These providers may place their own cookies and collect usage data.
10. Changes to this policy
We reserve the right to update this privacy policy at any time. Changes will be published on this page. The currently valid version always applies.